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    Training modules developed, implemented, delivered (partial list) in over 150 different corporate settings:
  • Cognitive Processing Styles (adult learning)
  • Write As A Pro (effective business writing)
  • Supervisory Training (quality approach, transitional roles)
  • Team-Approached-Problem-Solving
  • Leadership Development for Managers (construction, refining, telecommunications)
  • Listening and Providing Feedback
  • Internal Consultation
  • Developing Others (coaching and constructive critique)
  • Train-the-Trainer (several settings)
  • Effective Communicating
  • Coaching (informal, formal)
  • Saleskills

Consider this suite of "Perfect Tools" (one-hour modules or half-day for all four!)

  • 4-Mat, the Perfect Tool to Improve Communication through efficient talking and thinking, based on adult learning theory, and including instructions to others, voice-mail, email, training, etc.
  • BASIC, the Perfect Tool to Enhance Relationships and Provide Psychological First Aid, based on a model of understanding the human personality.
  • Plus-Minus-Plus, the Perfect Tool to Provide Feedback, especially to peers and children, and where there is the possibility of resentment because of implied criticism.
  • Circles of Self-Concept, the Perfect Tool to Understand Your Self, illustrating how values, filtered through beliefs, images, ideals, feelings, experiences and purpose, drives all behavior.


Plus the following three which are my specialties:

These three courses are my specialties, but I am available to train almost anything and anywhere at anytime, either of my design and development or your curriculum or a kit-in-a-box approach. Just call/write to discuss.

1.

Personal Power and Influence Skills
One Day, Twelve Participants, One Trainer, Class time: 8:30 to 5:00 p.m.

Objectives:

  • Learn and practice the application of six Influence Dynamics
    (Interspersed through the day will be six short briefings and application exercises: Reciprocation, Commitment & Consistency, Liking, Social Proof, Authority and Scarcity - pivotal work of Dr. Robert Cialdini)
  • Assess individual participant Work Style (using DiSC)
  • Understand and apply DiSC style in influence and facilitation, particularly sales
  • Learn and practice three components of personal power and influence
  • Learn and apply three things every customer audience wants to know

Purpose:
        To make the most of individual style and then affirm and enhance the characteristics of effective influence and assertiveness, so that participant employees can be even more capable of and committed to influencing extraordinary results for themselves, their customers and their organizations.

Outline:
        (Six briefings and applications of Influence Dynamics spread through-out the session)

Beginning exercise: class must start on time!
Establish Purpose, Set Agenda, Review Objectives and Gather Expectations
Individual Psychological Type Assessment and results (DiSC)
General Application of assessment —self, others and customers through DiSC
Behavior observation and "people-reading"
Three things every customer audience wants to know
    Advance influence skills (PowerTalk TM)
  • 4-mat: The Perfect Tool for Every Leader for Every Situation
  • Feedback: A Simple Tool for Powerful Results ( +, -, + )
  • Assertiveness: Messages that Make their Point… and then some!
Practice Sessions on new skills and learnings (in triads)
Close: Recap & Summary, Evaluations and Certificates

Additional Day: Quality Listening

Contact

2.

Effective Presentation Skills
Two consecutive days, with some pre-program preparation
plus an overnight assignment. Twelve participants.

Introduction/Course purpose:
        After you've presented your case to an individual or a group, do you leave not sure whether you really made your point? Are you left with the feeling that you failed to get commitment for your ideas? No matter how good it is, information does not speak for itself; it must be presented in such a manner that everyone understands the point you are trying to make or the material you are trying to present so... Enhance your presentation skills now! As The Harvard Business Review said recently, "The number one promotable skill in any industry today is the ability to communicate." The purpose of this course is to make each participant, regardless of the level of skill, a better communicator and presenter.

Key Takeaways/Module Highlights:
        Through at least fifteen different opportunities and practices, each participant will be trained and coached in the following, many video-taped:

  • Promoting your personal style, "naturally"
  • Analyzing an audience
  • Knowing where and how to stand
  • Using your "all" -- voice, face, eyes, hands
  • Building self-confidence and reducing nervous anxiety
  • Winning over your audience in the first twenty seconds
  • Closing your presentation in a way that will leave your audience motivated and moved
  • Including every person in a presentation made "just for them"
  • Handling difficult questions with ease
  • Presenting from the screen
  • Making your own visuals
The video tape and the participant manual provided become the participant's property for use again and again for continued renewal of skills learned.


Contact

3.

Effective Meeting Leadership Skills
One full day, some pre-program preparation. Twelve participants.

Introduction/Course purpose:         In a typical day, U.S. companies have 11 million meetings and the average employee spends about 8.5 hours a week in meetings, more for managers and executives. How much of that time is truly productive? How much time do you think is wasted? This course has a single purpose: To improve the quality, usefulness and efficiency of the meetings one attends or leads.

    The three course objectives are:
  • Build a platform for effective meetings
  • Identify the problems with meetings and address solutions
  • Explore several techniques of improving participation in and effectiveness of meetings

Key Takeaways/Module Highlights:
        "What's wrong with Meetings?" —Identifying problems with meetings

    Briefings, Explorations, Practices:
  • Creating an agenda that works
  • Getting agreement to the meeting's purpose
  • Determining the best roles in leading the meeting
  • Knowing the right intervention to get maximum participation
  • Documenting a meeting
  • Closing a meeting
  • Evaluating a Meeting: the process and a tool
Two fun and challenging simulations (Murder Mystery, and Desert Air Crash Survival)
Techniques to enhance participation and effectiveness, including when and why of use
Brain-writing Pool, Boundary Examination, Reverse Brainstorming, Idea Advocate, Sticky Dots, Trigger Method, Five Ws and H, Castle Technique, Improved Nominal Group Technique and Story Board (Twice)
Putting it All Together: A sample meeting on an impromptu topic.

Trainer Bio: Dr. MICHAEL G. RENQUIST:
        Mike Renquist is very comfortable in the training of communication and presentation skills, primarily in technical or business environments. He has eleven years of service as adjunct faculty with SMU's Cox Business School Business Leadership Center, specializing with international students and their business presentations. He has worked for over twenty years as both internal and external trainer and consultant, in human resources, change management, corporate culture and learning strategies in over 150 corporate settings. Prior to his current roles in human/organizational development, training and consulting, he served as an ordained clergy to churches in Dallas, TX, and Kansas City, MO. He is a Certified Practitioner in Neural Linguistic Programming ("body language").

EDUCATION:
B. A. Speech & Theater -- Austin College, Sherman, TX
M. Div. Professional Ministry -- Austin Presbyterian Theological Seminary, Austin, TX
D. Min. Professional (earned) degree, specializing in human and organization development, APTS


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Copyright © 2007 Mike Renquist, www.onsitetc.com.